FAQ
How long can I keep my product once opened?
On the packaging of each product, you'll find an icon in the shape of an open jar. This is the shelf life after opening, given that the product is kept in a cool, dry place: ‘'9M’' corresponds to 9 months, ‘'12M’' to 12 months, and so on.
I would like to get products recommendations. How does it work?
For products recommendation, adapted to your skin, go to one of our authorized points of sale. An aesthetician trained by our team will make you a complete and personalized skin diagnosis to recommend the most suitable products for your skin. To find a point-of-sale Académie Scientifique de Beauté, use our module "Find a Professional".
Do you provide samples?
We provide 4 free samples with every online order !
Are your products tested on animals?
No, our products are not tested on animals, because we are conscious and respectful of our environment.
I am a journalist/blogger and I would like to get in touch with your company. How should I do?
Thank you for your interest in our brand, and we invite you to write us an email at [email protected]. Our PR service will contact you as soon as possible.
I'm a beautician, how can I work with your products?
Fill out the form in our ''Become a depository'' section and we'll contact you with more details.
Why choose Académie Group products?
What sets Académie Scientifique de Beauté apart is simple — over 130 years of scientific excellence, fused with French elegance and a deep respect for your skin and the planet. Every formula is developed in-house, backed by dermatological research, and crafted with clean, traceable ingredients. You're not just choosing skincare — you're choosing proven results, sustainable luxury, and personalized care. While others mass-produce, we customize. While others follow trends, we lead with innovation. When you choose Académie, you’re choosing visible results and invisible compromise.
How long will it take to see results?
Moisturizing/Radiance products: 1 to 7 days, Anti-aging products: 4 to 8 weeks with constant use, Oily skin products: 2 to 4 weeks. Note that these are general answers, each skin is different according to its age and condition.
Are the products natural or eco-responsible?
Absolutely. Académie Groupe manufactures everything in France, with traceability of ingredients, recyclable packaging, climate-neutral production, and no animal testing. All our lines support various projects with the Climate Partner organization, please refer to each product page to discover the projects supported.
In what order should I use my products?
Here are the steps for a complete skincare routine: 1.Cleanser 2.Toner 3.Serum 4.Eye contour cream 5.Face cream. During the day, don't forget to add sun protection.
Can I combine your products with other brands?
Yes, however, we cannot guarantee the performance or results of our products in combination with other brands. In addition, please be careful to never overlay exfoliating ingredients such as glycolic acids, salicylic acids, A.H.A., B.H.A., retinols, etc., on your skin. Don't hesitate to send us an e-mail on this subject, and we'll be happy to analyze the product for you.
Do any of your products contain gluten?
All our products are gluten-free and safe, with the exception of the following items: Anti-Aging Oil Treatment from Aromathérapie and the “Comfort Nutrition Care'' institute treatment.
How do I know if a product is right for my age?
The age given to product ranges, such as “for 40+”, is an approximate guide. The important thing is to determine the age of your skin. To do this, a skin analysis by a certified esthetician is essential, since exposure to the sun or smoking, for example, are aging factors that can change your skin's needs in relation to your age.
Do I have to register with academiebeaute-usa.com to place an order?
You can place an order without creating an account, but having a personal account makes things easier. It lets you track your orders, view your order history and saves time on future purchases by storing your basic information.
Find all our advice and products at the institute closest to you.